Freedom I.T. Systems Limited

As a result of the unexpected downtime on the Monday 14^th June and then the brief blip on Friday 25^th June, Freedom I.T. Systems decided it was in the best interest of our customers to perform a migration over the weekend from the current setup to some new hardware. The work was scheduled to be completed by 02:00 this morning, but due to unexpected delays in DNS updates this target was not met and the work was instead completed as of 08:00 this morning.

No hosted data, including websites, databases and emails were lost in the migration, and each individual customer was only briefly unavailable for less than 30 minutes.

The end result is we are now hosted on faster and in theory more reliable and stable hardware and we have the ability to scale and cater for more users as and when.

If anyone has any problems this morning with email access (some people may need to open a cmd prompt window and type “ipconfig /flushdns” and then “ipconfig /registerdns”), then please get in touch with Alex, who is available all morning to deal with these queries.

Once again, thank you for your co-operation and understanding during this last month!

All customers who use any of our platform services need to be aware that we will be performing some emergency maintenance on our platform servers from 02:00 Wednesday 18th November 2009. The process shouldn’t take more than fourty (40) minutes, there will be no losses of data during this maintenance and the email backlog should be sorted by no later than 03:00.

If you experience any issues after this maintenance window, please contact Alex in the normal ways and we are sorry for any inconvenience caused, especially so soon after the last emergency mainetance in October.

All customers who use our email platform need to be aware that we will be performing some emergency maintenance on our email platform from 02:00 Wednesday 28th October 2009. The process shouldn’t take more than fifteen (15) minutes and email will still be delivered afterwards.

If you experience any issues after this upgrade, please contact Alex in the normal ways and we are sorry for any inconvenience caused.